Privacy Policy | POM Tax Pro

1. Information We Collect

When you use POM Tax Pro, we collect information you provide directly, including your name, email address, phone number, and tax-related documents (such as W-2 forms, 1099s, and other financial records). We also collect usage data such as pages visited, features used, and interaction patterns to improve our services.

2. How We Use Your Information

We use your information to provide AI-powered tax analysis and optimization services, prepare and file tax returns on your behalf, communicate with you about your tax case, and improve our services. We do not sell your personal information to third parties.

3. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest, secure server infrastructure, and access controls. Tax documents and sensitive financial information are handled with the highest level of care in accordance with IRS requirements for Authorized e-File Providers.

4. Data Retention

We retain your tax records and personal information for as long as necessary to provide our services and comply with legal obligations. Tax records are retained for a minimum of seven years as required by IRS regulations. You may request deletion of your account and non-legally-required data at any time.

5. Third-Party Services

We may use third-party services for payment processing, AI analysis, and communication. These providers are bound by their own privacy policies and our data processing agreements. We only share the minimum information necessary for these services to function.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your data or opt out of non-essential communications. To exercise these rights, contact us at tax@pomtaxpro.com.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at tax@pomtaxpro.com or call (408) 692-5528.